Privacy Policy for Roofing Services
At Xpert Roofing Pro, a trusted roofing contractor, we are committed to protecting your privacy when you visit our website or request roofing services such as roof repair, roof replacement, roof inspection, or emergency roofing services.
This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
When you contact Xpert Roofing Pro, we may collect:
- Full name and contact details (phone number, email address)
- Property address for roofing estimates or inspections
- Details about your roofing project (roof leaks, damage, replacement needs)
- Information submitted through contact forms, phone calls, or email inquiries
We may also collect non-personal data such as browser type, device information, and website usage analytics.
2. How We Use Your Information
We use collected information to:
- Provide roofing estimates and inspections
- Schedule roofing services and consultations
- Respond to inquiries about roof repair, roof installation, and maintenance
- Improve website performance and customer experience
- Send important service updates or follow-ups
We do not sell, rent, or trade your personal information to any third parties.
3. Phone Numbers & SMS Communication
We collect phone numbers for communication purposes only, including:
- Scheduling roofing inspections and services
- Providing estimates and project updates
- Customer service and support communication
- Follow-ups related to roofing projects
By providing your phone number, you may receive SMS messages from us.
4. SMS Messaging Terms & Consent
By opting in to receive SMS messages from Xpert Roofing Pro, you agree to the following:
- Message frequency may vary
- Message and data rates may apply depending on your mobile carrier
- You can opt out at any time by replying STOP
- For assistance, reply HELP or contact us directly
We use SMS strictly for service-related communication, not for spam or unrelated marketing.
5. Information Sharing
We may share your information only when necessary:
- With roofing subcontractors or technicians working on your project
- With trusted service providers (e.g., scheduling or payment systems)
- When required by law or legal obligation
6. Cookies & Website Tracking
Our website may use cookies to:
- Improve user experience
- Track website performance
- Analyze traffic for roofing service inquiries
You may disable cookies through your browser settings.
7. Data Protection
We use reasonable administrative and technical safeguards to protect your personal data from unauthorized access, misuse, or disclosure.
8. Your Rights
You may request:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your data from our records
9. Contact Us
For privacy-related concerns, contact:
Xpert Roofing Pro
Email: xpertroofingpro@gmail.com
Phone: 475-750-0330